{
    "case_number": "CAC-UDRP-105514",
    "time_of_filling": "2023-06-07 17:35:08",
    "domain_names": [
        "theklarnagroup.com"
    ],
    "case_administrator": "Olga Dvořáková (Case admin)",
    "complainant": [
        "Klarna Bank AB"
    ],
    "complainant_representative": "SILKA AB",
    "respondent": [
        "Arlyne  Beard"
    ],
    "respondent_representative": null,
    "factual_background": "<p style=\"text-align: justify;\">The Complainant founded in 2005, in Stockholm, Sweden, is a is one of Europe&rsquo;s largest banks and is providing payment solutions to approx. 150 million customers in 45 countries for the last one decade. The Complainant also provides e-commerce payment services solutions for online storefronts, that include direct payments, pay after delivery options and installment plans in a one-click purchase flow. The Complainant aim to make paying as simple, safe and especially, smooth as possible. The Complainant has consistent and relevant presence in the Social Networks as well. &nbsp;<\/p>\n<p style=\"text-align: justify;\">The Complainant has more than 5,000 employees, with its majority working at the headquarters in Stockholm. As of 2011, about 40% of all e-commerce sales in Sweden went through Klarna. It is currently one of Europe&rsquo;s largest banks and provides payment solutions for over 150 million consumers across 500,000 merchants in 45 countries. In 2021, the Complainant generated $80 billion in gross merchandise volume. The Complainant is backed by investors such as Sequoia Capital, Silver Lake, Bestseller Group, Dragoneer, Permira, Visa, Ant Group and Atomico.<\/p>\n<p style=\"text-align: justify;\">The Complainant also owns the following domain names: &lt;klarnagroup.com&gt; (created on March 5, 2014); &lt;klarnagroup.fr&gt; (created on March 6, 2014); &lt;klarnagroup.fi&gt; (created on March 6, 2014) and &lt;klarnagroup.se&gt; (created on March 5, 2014).<\/p>\n<p style=\"text-align: justify;\">The Complainant places great value on its Intellectual Property Rights and has been diligent in protecting its intellectual property and in preventing the unauthorized use thereof. Since 2016, it has been successful in over 50 UDRP matters including <em>Klarna AB v. Willi Ehrlich, Insulaner e.K.<\/em>, WIPO Case No. D2016-2182 (&lt;klarna.tel&gt;, &lt;klarna.name&gt;); <em>Klarna AB v. Domain Administrator, See PrivacyGuardian.org \/ Zhichao Yang<\/em>, WIPO Case No. D2017-0220 (&lt;payklarna.com&gt;); <em>Klarna AB v. Zhangwei<\/em>, WIPO Case No. DCO2017-0006 (&lt;klarna.co&gt;); <em>Klarna AB v. Syed Hussain, Domain Management MIC<\/em>, WIPO Case No. D2018-1189 (&lt;klarna.group&gt;); <em>Klarna Bank AB v. Wei Dai Hong<\/em>, WIPO Case No. D2018-2164 (&lt;klarnagroup.net&gt;); <em>Klarna AB v. Pan Jing<\/em>, WIPO Case No. D2019-1325 (&lt;klarna.site&gt;); Klarna Bank AB v. 钱梦聃 (qianmengdan), WIPO Case No. D2020-2514 (&lt;klarnarewards.com&gt;); <em>Klarna Bank AB v. E.P<\/em>., WIPO Case No. DSE2021-0002 (&lt;klarnaclicks.se&gt;); <em>Klarna Bank AB v. WhoisGuard Protected, WhoisGuard, Inc. \/ Melanie Forster<\/em>, WIPO Case No. D2021-0756 (&lt;klarna-gateway.com&gt;).<\/p>\n<p style=\"text-align: justify;\">The disputed domain name &lt;<strong>theklarnagroup.com<\/strong>&gt; was registered on <strong>April 18, 2023<\/strong> and resolves to a website to perpetrate phishing activity and with highly and potentially malicious content.<\/p>",
    "other_legal_proceedings": "<p>The Panel is not aware of any other legal proceedings which are pending or decided and which relate to the disputed domain name.<\/p>",
    "no_response_filed": "<p><strong>Response:<\/strong><\/p>\n<p>The Respondent did not reply to any of the Complainant's contentions.<\/p>\n<p><strong>Complainant Contentions:&nbsp;<\/strong><\/p>\n<ul>\n<li style=\"text-align: justify;\">The Complainant asserts that it has been in existence since 2005; that it is the only one in the world who has conceived and registered the trademark KLARNA in multiple jurisdictions all over the world since 2010 including but not limited to the United States of America, European Union, WIPO (International Registrations), Australia, Singapore, New Zealand, Chile, Canada, India and China.<\/li>\n<li style=\"text-align: justify;\">The Complainant contends that the disputed domain name composed by its Trademark KLARNA and common words, it is confusingly similar to its Trademark KLARNA, citing point 1.8 of the WIPO Overview 3.0.<br \/><br \/><\/li>\n<li style=\"text-align: justify;\">The Complainant contends that the Respondent has no rights or legitimate interests in respect of the domain name, due to the Complainant has not licensed or authorized the Respondent to register or use the disputed domain name, nor is the Respondent affiliated to the Complainant in any form; that there is no evidence that the Respondent is known by the disputed domain name or owns any corresponding registered trademarks.<br \/><br \/><\/li>\n<li style=\"text-align: justify;\">The Complainant contends that has painstakingly built up a good reputation and has invested a substantial amount of resources in promoting its product under the KLARNA&acute;s Trademark at a worldwide level; that the disputed domain name has a recent registration date of April 18, 2023, while the Complainant has been using the brand KLARNA for the last eighteen years; that the Complainant&rsquo;s Trademark is a distinctive term used in relation to banking, exclusively associated with the Complainant only that one would not legitimately choose as a domain name without having specific rights to such combination, citing <em>Klarna Bank AB v. 1&amp;1 Internet Limited \/ Slawomir Markow<\/em>, WIPO Case No. D2022-1193.<br \/><br \/><\/li>\n<li style=\"text-align: justify;\">The Complainant also contends that due to the combination of characters done by the Respondent of the Trademark KLARNA with related keyword &lsquo;group&rsquo;, prefixed with &lsquo;the&rsquo;, the Respondent cannot be said to have legitimately chosen the disputed domain name, unless it was seeking to create an impression of an association with the Complainant, with it, carrying a risk of implied affiliation, citing <em>Klarna Bank AB v. <\/em><em>石磊<\/em><em> (Lei Shi)<\/em>, WIPO Case No. D2022-0006.<br \/><br \/><\/li>\n<li style=\"text-align: justify;\">The Complainant asserts and emphasizes its concern, since by visiting the disputed domain name a security\/phishing warning message it is displayed by the Chrome Browser, showing the Respondent&acute;s clear intention of taking advantage of the Complainant's substantial reputation and goodwill, confusing the public, diverting its business and tarnishing the Complainant&rsquo;s reputation.<br \/><br \/><\/li>\n<li style=\"text-align: justify;\">The Complainant contends that the disputed domain name has MX servers active as on date, indicating that the disputed domain name is being used for phishing or other fraudulent purposes and which is bound to lead customers and other internet users to infer that the disputed domain name has an association or nexus with the Complainant and lead to confusion and deception, citing <em>American Machinery Works Inc. v. Registration Private, Domains by Proxy LLC \/ Name Redacted<\/em>, WIPO Case No. D2021-3006.<br \/><br \/><\/li>\n<li style=\"text-align: justify;\">The Complainant asserts that is one of Europe&rsquo;s largest banks and is providing payment solutions to approx. 150 million customers in 45 countries for the last one decade, providing it an immense popularity and goodwill over the Trademark KLARNA; that a simple Google search evidences the popularity of the Complainant&rsquo;s Trademark and otherwise keywords contained in the disputed domain name make reference to the Complainant only; that it is inconceivable that the registration of the disputed domain name was made without full knowledge of the existence of the Complainant and its &lsquo;well-known&rsquo; trademark; that by noting the composition of the disputed domain name itself, the Respondent was likely aware of the KLARNA trademarks when it registered the disputed domain name, or knew or should have known that the disputed domain name was confusingly similar to Complainant&rsquo;s trademarks, citing among other references the section 3.2.2 of the WIPO Overview 3.0.<br \/><br \/><\/li>\n<li style=\"text-align: justify;\">The Complainant contends that the disputed domain name is being used for fraudulent and phishing activity; that the Complainant owns and uses a variety of domain names that incorporate its trademark KLARNA and otherwise commonly referred as &lsquo;KLARNA GROUP&rsquo;, that any individual coming across the disputed domain name or an associated email ID (@theklarnagroup.com) may assume it to be the Complainant&rsquo;s website\/email and instantly associate the same with the Complainant.<\/li>\n<li style=\"text-align: justify;\">The Complainant contends that the disputed domain name has been passively held, and that there is no evidence showing that the Respondent has been using, or preparing to use, the disputed domain name in connection with a bona fide offering of goods and services or has made a legitimate noncommercial or fair use of the disputed domain name.<\/li>\n<\/ul>",
    "rights": "<p style=\"text-align: justify;\">The Complainant has, to the satisfaction of the Panel, shown the disputed domain name is confusingly similar to a trademark or service mark in which the Complainant has rights (within the meaning of paragraph 4(a)(i) of the Policy).<\/p>",
    "no_rights_or_legitimate_interests": "<p style=\"text-align: justify;\">The Complainant has, to the satisfaction of the Panel, shown the Respondent to have no rights or legitimate interests in respect of the disputed domain name (within the meaning of paragraph 4(a)(ii) of the Policy).<\/p>",
    "bad_faith": "<p style=\"text-align: justify;\">The Complainant has, to the satisfaction of the Panel, shown the disputed domain name has been registered and is being used in bad faith (within the meaning of paragraph 4(a)(iii) of the Policy).<\/p>",
    "procedural_factors": "<p style=\"text-align: justify;\">The Panel is satisfied that all procedural requirements under UDRP, including a Complaint to ICANN concerned to the lack of colaboration by the Registrar NICENIC INTERNATIONAL GROUP CO., LIMITED, were met and there is no other reason why it would be inappropriate to provide a decision.<\/p>",
    "decision": "Accepted",
    "panelists": [
        "María Alejandra López García"
    ],
    "date_of_panel_decision": "2023-07-21 00:00:00",
    "informal_english_translation": "<p style=\"text-align: justify;\">The Complainant founded in 2005, in Stockholm, Sweden, is one of Europe&rsquo;s largest banks and is providing payment solutions to approx. 150 million customers in 45 countries for the last one decade. The Complainant also provides e-commerce payment services solutions for online storefronts, that include direct payments, pay after delivery options and installment plans in a one-click purchase flow. Thought the Complainant&acute;s services, payments are easier to people to shop online.<\/p>\n<p style=\"text-align: justify;\">The Complainant owns the following Trademarks:<\/p>\n<p style=\"text-align: justify;\">- International Trademark KLARNA, Reg. No. 1066079, registered on December 21, 2010, in classes 35, and 36, and in force until December 21, 2030.<\/p>\n<p style=\"text-align: justify;\">- EUIPO Trademark KLARNA, Reg. No. 009199803, filed on June 24, 2010, registered on December 6, 2010, in classes 35, and 36, and in force until June 24, 2030.<\/p>\n<p style=\"text-align: justify;\">- EUPO Trademark KLARNA, Reg. No. 010844462, filed on April 27, 2012, registered on September 24, 2012, in classes 35, 36, 42 and 45, and in force until April 27, 2032.<\/p>\n<p style=\"text-align: justify;\">- International Trademark KLARNA, Reg. No. 1182130, registered on August 1, 2013, in classes 35, 36, 42 and 45, and in force until August 1, 2033.<\/p>\n<p style=\"text-align: justify;\">- EUIPO Trademark KLARNA, Reg. No. 012656658, filed on March 3, 2014, registered on July 30, 2014, in classes 35, 36, 39, 42 and 45, and in force until March 3, 2024.<\/p>\n<p style=\"text-align: justify;\">- US Trademark KLARNA, Reg. No. 4582346, registered on August 12, 2014, in classes 35, 36, 42 and 45, and in force until August 12, 2024.<\/p>",
    "decision_domains": {
        "theklarnagroup.com": "TRANSFERRED"
    },
    "panelist": null,
    "panellists_text": null
}