The Complainant, PaySend Group Limited, offers international card-to-card transfers, allowing connections between 12 billion cards globally - Mastercard, Visa, China UnionPay and local card schemes. Since the Complainant’s business started in 2017, it has launched a number of products, including “Paysend Global Account”, “Paysend Connect”, “Paysend Business” and “Paysend Libre”. Paysend currently serves over ten million customers and operates in over 170 countries globally. It is one of the leaders in the area of online money transfers and received a number of awards for its products and services. The Complainant is headquartered in the UK (with offices in Edinburgh and London) and its group companies are located in countries including the US, Ireland and Serbia.<\/p>\n
The Complainant and its business have been widely covered in the media, and the Complainant has a strong social media presence which pre-dates the registration of the disputed domain name. Furthermore, the Complainant is recognised as one of the top global money transfer services by a range of independent sources.<\/p>\n
The disputed domain name <pay-send.cash> was registered on 8 February 2025. The disputed domain name resolves to an imitation online trading website, which uses the Complainant’s PAYSEND trade mark, and impersonates the Complainant and its main website at www.paysend.com. It claims inter alia to offer money transfer services to Madagascar. It also contains links to the Complainant's social media accounts, the copyright information of the Complainant, and the contact details of the Complainant's subsidiary in Ireland.<\/p>", "other_legal_proceedings": "
The Panel is not aware of any other legal proceedings which are pending or decided and which relate to the disputed domain name.<\/p>", "no_response_filed": "
The Complainant contends that all three elements of the Policy have been met and it therefore requests the transfer of the disputed domain name to the Complainant.<\/p>\n
No administratively compliant response has been filed.<\/p>", "rights": "
The Complainant has, to the satisfaction of the Panel, shown the disputed domain name is identical or confusingly similar to a trade mark or service mark in which the Complainant has rights (within the meaning of paragraph 4(a)(i) of the Policy).<\/p>", "no_rights_or_legitimate_interests": "
The Complainant has, to the satisfaction of the Panel, shown the Respondent to have no rights or legitimate interests in respect of the disputed domain name (within the meaning of paragraph 4(a)(ii) of the Policy).<\/p>", "bad_faith": "
The Complainant has, to the satisfaction of the Panel, shown the disputed domain name has been registered and is being used in bad faith (within the meaning of paragraph 4(a)(iii) of the Policy).<\/p>", "procedural_factors": "
The Panel notes that the Complainant’s authorised representative, Igor Motsnyi, is also a UDRP domain name panellist at the ADR Center of the Czech Arbitration Court. Since there is no close personal or financial relationship between the Panel and the Complainant’s authorised representative, and they have not previously acted as joint panellists in any UDRP proceeding, the Panel considers the present case to fall within the “green list” of the IBA Guidelines on Conflicts of Interest in International Arbitration and not therefore to give rise to a conflict of Interest on the part of the Panel. <\/p>\n
The Panel is satisfied that all other procedural requirements under UDRP were met and there is no other reason why it would be inappropriate to provide a decision.<\/p>", "decision": "Accepted", "panelists": [ "Gregor Kleinknecht LLM MCIArb" ], "date_of_panel_decision": "2025-05-06 00:00:00", "informal_english_translation": "
The Complainant owns several word and combined trade marks consisting of and incorporating the name PAYSEND, including the International word and device trade mark PAYSEND, registration number 1284999, first registered on 13 October 2015 in international classes 09 and 36; and the International word trade mark PAYSEND, registration number 1251936, first registered on 10 April 2015 in international class 36. The Complainant’s trade mark registrations predate the registration of the disputed domain name.<\/p>\n
The Complainant also owns various domain names incorporating the name PAYSEND, including the domain <paysend.com>, which is connected to the Complainant's official website through which it informs Internet users and customers about its products and services.<\/p>", "decision_domains": { "pay-send.cash": "TRANSFERRED" }, "panelist": null, "panellists_text": null }