{ "case_number": "CAC-UDRP-108346", "time_of_filling": "2026-01-22 09:22:11", "domain_names": [ "jobnovartis.com", "jobnovartisvietnam.com", "novartisvietnam.com" ], "case_administrator": "Olga Dvořáková (Case admin)", "complainant": [ " Novartis AG " ], "complainant_representative": "Abion GmbH", "respondent": [ "Domain Service, PHAM VAN THAI" ], "respondent_representative": null, "factual_background": "

The Complainant, created in 1996 through a merger of two other companies, Ciba-Geigy and Sandoz, is the holding company of the Novartis Group. <\/span>In 2024, the Novartis Group achieved net sales of USD 50.3 billion, and total net income amounted to USD 11.9 billion and employed 75 883 full‑time equivalent employees as of December 31, 2024. <\/span><\/p>\n

<\/span>The Complainant informs that its <\/span>products are manufactured and sold in many countries worldwide, including in Vietnam, where it has an active presence through its associated company Novartis Vietnam Company Limited.  The Complainant has also proven to have trademark rights to the term NOVARTIS in many countries, including Vietnam.<\/p>\n

The Complainant trademark registrations predate the registration of the disputed domain names <jobnovartis.com>, <jobnovartisvietnam.com> and <novartisvietnam.com> which were all registered on December 2, 2025.<\/p>\n

According to the Complainant, the domain names in dispute are similar to its NOVARTIS trademark since all of them incorporate the well-known distinctive trademark NOVARTIS in its entirety combined with generic and\/or geographical terms.<\/span>

The Complainant has not found that the Respondent is known by the disputed domain names terms. Indeed, when searching for “jobnovartis”, “job novartis”, “jobnovartisvietnam.com”, “jobnovartisvietnam”, “job novartis vietnam”, “novartisvietnam.com”, “novartisvietnam” or “novartis vietnam”, no information is found in relation to trademarks corresponding to the aforementioned terms. The Complainant argues that the Complainant trademarks predate the registration of the domain names in dispute and that the Respondent has never been authorized by the Complainant to register the domain names.<\/span><\/p>\n

In the Complainant's view, the structure of the disputed domain names in and of itself reflects the Respondent’s intention to create an association, and a subsequent likelihood of confusion, with the Complainant's \"NOVARTIS\" trademark and the Novartis group in Internet users’ mind, as by reading the disputed domain names, Internet users may believe that they are directly connected to or authorized by the Complainant.<\/p>\n

Furthermore, the Complainant notes that the disputed domain names are being passively held, meaning that they do not resolve to active websites.  This circumstance demonstrates that there is no evidence showing that the Respondent has been using, or preparing to use, the disputed domain names in connection with a bona fide offering of goods and services or has made a legitimate noncommercial or fair use of the disputed domain names<\/span><\/p>\n

The Complainant insists that the circumstances of the case may indeed be such that it is not possible to conceive of any plausible actual or contemplated active use of the domain name by the Respondent that would not be illegitimate, such as by being a passing off, an infringement of consumer protection legislation, or an infringement of the Complainant’s rights under trademark law. <\/span><\/p>\n

Finally, the Complainant informs that different attempts to contact the Respondent were made through cease-and-desist letters sent to the Registrant of the disputed domain names and that it has never received any response. Finally, Complainant notes that the Respondent has been using privacy shield to conceal its identity.<\/p>\n

 <\/span><\/p>", "other_legal_proceedings": "

The Panel is not aware of any other legal proceedings which are pending or decided and which relate to the disputed domain names.<\/p>", "no_response_filed": "

The Complainant´s contentions are summarized above.<\/p>\n

No administratively compliant Response has been filed.<\/p>", "rights": "

The Complainant has, to the satisfaction of the Panel, shown the disputed domain names are identical or confusingly similar to a trademark or service mark in which the Complainant has rights (within the meaning of paragraph 4(a)(i) of the Policy).<\/p>", "no_rights_or_legitimate_interests": "

The Complainant has, to the satisfaction of the Panel, shown the Respondent to have no rights or legitimate interests in respect of the disputed domain names (within the meaning of paragraph 4(a)(ii) of the Policy).<\/p>", "bad_faith": "

The Complainant has, to the satisfaction of the Panel, shown the disputed domain names have been registered and are being used in bad faith (within the meaning of paragraph 4(a)(iii) of the Policy).<\/p>", "procedural_factors": "

In the case at hand the Complaint relates to three domain names:<\/span>

- <jobnovartis.com>;<\/span>
<\/span><\/p>\n

- <jobnovartisvietnam.com>;<\/span><\/p>\n

- <novartisvietnam.com>.<\/span><\/p>\n

According to Article 3(c) of the Rules for Uniform Domain Name Dispute Resolution Policy (\"Rules\"), the Complaint may relate to more than one domain name, provided that the domain names are registered by the same domain name holder. In the present case the Registrar Verification has confirmed that all the domain names in dispute are registered in the name of Domain Service, PHAM VAN THAI. Therefore, the Panel does not see any obstacles in rendering a decision in the present case even if the Complaint relates to more than one domain name.<\/span><\/p>", "decision": "Accepted", "panelists": [ "Guido Maffei" ], "date_of_panel_decision": "2026-02-26 00:00:00", "informal_english_translation": "

The Complainant is the owner of several trademarks for NOVARTIS. In particular, Novartis AG owns:<\/p>\n

\n
<\/div>\n
- International registration No. 663765 registered on July 1, 1996, and duly renewed for goods and services in classes 1, 2, 3, 4, 5, 7, 8, 9, 10, 14, 16, 17, 20, 22, 28, 29, 30, 31, 32, 40 and 42 designating different countries including Vietnam;<\/div>\n
<\/div>\n
- International registration No. 1349878 registered on November 29, 2016, for goods and services in classes 9, 10, 41, 42, 44 and 45 designating different countries including Vietnam;<\/div>\n

- US trademark No. 2336960 registered on April 4, 2000, and duly renewed for goods and services in classes 1, 5, 9, 10, 29, 30, 31, 32 and 42;

- EU trademark No. 13393641 registered on March 17, 2015 and duly renewed for goods in classes 9 and 10;<\/div>\n
<\/div>\n
<\/div>\n
<\/div>\n<\/div>", "decision_domains": { "jobnovartis.com": "TRANSFERRED", "jobnovartisvietnam.com": "TRANSFERRED", "novartisvietnam.com": "TRANSFERRED" }, "panelist": null, "panellists_text": null }