| Case number | CAC-UDRP-108624 |
|---|---|
| Time of filing | 2026-05-12 15:13:18 |
| Domain names | unicreditlife.com |
Case administrator
| Name | Olga Dvořáková (Case admin) |
|---|
Complainant
| Organization | Unicredit S.p.A. |
|---|
Complainant representative
| Organization | Barzanò & Zanardo S.p.A. |
|---|
Respondent
| Name | Wen Qiang Zhou |
|---|
The Panel is not aware of any other legal proceedings which are pending or decided and which relate to the disputed domain name.
The Complainant has provided evidence of its ownership of registered trademark rights in the trademark UNICREDIT in numerous jurisdictions.
• Italian registration No. 0001011970, registered on June 13, 2006 in classes 9, 16, 35, 36, 38, 41 and 42;
• European Union Trademark No. 002911105, registered on July 14, 2009 in classes 9, 16, 35, 36, 38, 41 and 42;
• International registration No 897567, registered on August 7, 2006 in class 36.
The registration dates of the trademark predate the registration date of the disputed domain name, <unicreditlife.com >, registered on September 25, 2024.
The Complainant is also the owner of the domain name, <unicredit.it>, used as its main website since October 23, 2007.
A. The Complainant's Factual Allegations
The Complainant is an Italian multinational banking group headquartered in Milan, the second-largest Italian banking group and the 44th-largest bank in the world. It is listed on the Borsa Italian and Frankfurt Stock Exchange, featuring as stock of the Euro Stoxx 50 index of leading shares. It remains Italy’s leading bank by assets under management and revenues, serving approximately 26 million customers with core markets extending not only to Italy, but also to many other countries and a net profit in 2025 of 23.9 billion EUR.
B. The Respondent's Factual Allegations
The Respondent has defaulted in this UDRP administrative proceeding and has consequently made no factual allegations. The Respondent is Wen Qiang Zhou, based at the address of Zhong Guan Cun Ke Ji Yuan, Shi Xia Qu, Bei Jing Shi, Post Code 100036, China. The disputed domain name was registered on September 25, 2024 by the Respondent, as confirmed by the Registrar. At the time of filing the Complaint, the disputed domain name was redirected to a parking page where it was offered for sale.
A. THE COMPLAINANT
Language of the Proceedings
The Complaint is written in English. According to the registrar's verification response, the language of the registration agreement for the disputed domain name is Chinese. The Complainant submitted a request for English to be the language of this administrative proceeding in light of the following circumstances:
- The Complainant does not understand Chinese. It is quite burdensome and expensive to translate the Complaint with all its annexes;
- The translation would unnecessarily delay this proceeding;
- The web page to which the disputed domain name redirects is in English;
- The disputed domain name is composed of the Complainant’s trademark and the English term “life”.
The Complainant's contentions can be summarized as follows:
I. The disputed domain name is identical or confusingly similar to a trade mark in which the Complainant has rights
- In UDRP cases where a domain name incorporates the entirety of a trademark, or where at least a dominant feature of the relevant mark is recognizable in the domain name, the domain name will normally be considered confusingly similar to that mark under the first element of the UDRP;
- The addition of the generic term “life” is not sufficient to prevent the finding of confusing similarity.
II. The Respondent has no rights or legitimate interests in respect of the disputed domain name
The Complainant submits that the Respondent has no rights or legitimate interests in the disputed domain name on the grounds:
- The Respondent has defaulted in this UDRP administrative proceeding and has consequently made no factual allegations on its rights or legitimate interests in the disputed domain name;
- The Complainant has no relationship with the Respondent;
- The Complainant has never authorized the Respondent to use its trademark or to register the disputed domain name;
- There is no evidence to prove that the Respondent has acquired any rights in a trademark or trade name corresponding to the disputed domain name;
- The Respondent is not commonly known by the disputed domain name.
III. The Respondent registered and is using the disputed domain names in bad faith
The Complainant contends that the Respondent registered the disputed domain name and is using the disputed domain name in bad faith on the grounds:
- Its trademark is distinctive and well-known. The Respondent registered the disputed domain name with knowledge of it with the intention to attract, for commercial gain, Internet users to its website. It is highly possible that the disputed domain name was registered for phishing and fraud activities against UNICREDIT customers;
- The disputed domain name is passively held, which would not prevent a finding of bad faith under the doctrine of passive holding;
- The disputed domain name is redirected to a parking page where it is offered for sale at USD 40.000;
The Complainant contends that the requirements of the Policy have been met and that the disputed domain name should be transferred to it.
B. THE RESPONDENT
No administratively compliant Response has been filed.
The Complainant has, to the satisfaction of the Panel, shown the disputed domain name is identical or confusingly similar to a trademark or service mark in which the Complainant has rights (within the meaning of paragraph 4(a)(i) of the Policy).
The Complainant has, to the satisfaction of the Panel, shown the Respondent to have no rights or legitimate interests in respect of the disputed domain name (within the meaning of paragraph 4(a)(ii) of the Policy).
The Complainant has, to the satisfaction of the Panel, shown the disputed domain name has been registered and is being used in bad faith (within the meaning of paragraph 4(a)(iii) of the Policy).
Language of the proceedings
The language of the registration agreement is Chinese. The Complainant has requested that the language of the proceedings be English. The Respondent did not respond to the issue of the language of the proceedings and did not reject the Complainant’s request.
The Panel is given discretion under Paragraph 11 of the Rules to determine the appropriate language of the administrative proceeding. Paragraph 10 of the Rules mentions that the Panel shall ensure that the Parties are treated with equality and that each Party is given a fair opportunity to present its case. Based on the following factors, the Panel has decided that it would be fair and equitable to all parties to have the language of the proceedings be English:
- The Complaint was written in English, an international language comprehensible to a wide range of internet users worldwide, including those living in China;
- While determining the language of the administrative proceedings, the Panel has a duty to consider who would suffer the greatest inconvenience as a result of the Panel's determination. On the one hand, the determination of English as the language of this administrative proceeding – a widely spoken language – is unlikely to cause the Respondent any inconvenience. The determination of Chinese as the language of this administrative proceeding, on the other hand, is very likely to cause the Complainant inconvenience, and to interfere with the overall due expedition of the proceedings under the Rules. See Burberry Limited v Fei Cheng, CAC-UDRP-106643;
- The Complainant has requested that the language of the proceedings be English. The Respondent did not respond to reject its request.
The Panel is satisfied that all procedural requirements under UDRP were met and there is no other reason why it would be inappropriate to provide a decision.
Paragraph 4(a) of the Policy provides that in order to be entitled to a transfer of the domain name; the complainant shall prove the following three elements:
(i) The domain name is identical or confusingly similar to a trademark or service mark in which the complainant has rights;
(ii) The respondent has no rights or legitimate interests in respect of the domain name; and
(iii) The domain name has been registered and is being used in bad faith.
Based on the above regulations under the Policy, what the Panel needs to do is to find out whether each and every one of the above-mentioned elements are established. If all three elements are established, the Panel will make a decision in favor of the Complainant. If the three elements are not established, the claims by the Complainant shall be rejected.
The Respondent did not submit a Response of any argument against what the Complainant claimed and to show his intention to retain the disputed domain name as required by the Policy and the Rules. If the Respondent does not submit a response, in the absence of exceptional circumstances, the Panel shall decide the dispute based upon the complaint. In view of the situation, the Panel cannot help but make the decision based primarily upon the contentions and the accompanying exhibits by the Complainant, except where there is an exhibit proving to the contrary.
I. Identity or Confusing Similarity
Pursuant to Paragraph 4(a) (i) of the Policy, a complainant must prove that the domain name is identical with or confusingly similar to a trademark or service mark in which the complainant has rights.
A. The Complainant has rights in a trademark or service mark
The Complainant has provided evidence of ownership of valid trademark registrations for the trademark UNICREDIT, registered in numerous jurisdictions, as mentioned above in the IDENTIFICATION OF RIGHTS. The trademarks are still valid and their registration dates significantly predate the registration date of the disputed domain name. The Complainant therefore has rights in the trademark UNICREDIT.
B. The disputed domain name should be identical or confusingly similar to the trademark or service mark
The disputed domain name contains the Complainant's trademark UNICREDIT in its entirety. Numerous UDRP Panel decisions have established that the addition of words or letters to a trademark used in a domain name does not alter the fact that the domain name is confusingly similar to the trademark. WIPO Overview 3.0, paragraph 1.8 mentions: “Where the relevant trademark is recognizable within the disputed domain name, the addition of other terms (whether descriptive, geographical, pejorative, meaningless, or otherwise) would not prevent a finding of confusing similarity under the first element”.
Paragraph 1.7 mentions: “In cases where a domain name incorporates the entirety of a trademark, or where at least a dominant feature of the relevant mark is recognizable in the domain name, the domain name will normally be considered confusingly similar to that mark for purposes of UDRP standing”.
The Complainant’s trademark UNICREDIT is distinctive and well-known, which was considered by several previous UDRP Panel decisions. See UniCredit Spa v. Thomas Link, Case No. DCH2017-0008, <unicreditsuisse.ch> and CAC-UDRP-102677, <unicreditfinanceonline.com>. The disputed domain name incorporates the Complainant's mark in its entirety together with the term “life”. Internet users may reasonably assume that the disputed domain name refers to the Complainant and its business.
As to the generic Top Level Domain “.com”, it is viewed as a standard registration requirement and as such can be disregarded for the purpose of assessing identity or confusing similarity.
Therefore, the Panel finds that the disputed domain name is confusingly similar to a trademark in which the Complainant has rights according to paragraph 4(a) (i) of the Policy. Accordingly, the Complainant has proven that the first element required by paragraph 4(a) of the Policy is established.
II. Rights or Legitimate Interests of the Respondent
The Complainant contends that the Respondent has no rights or legitimate interests in the disputed domain name on the grounds:
i) the Complainant has no relationship with the Respondent; ii) the Complainant has never authorized the Respondent to use its trademarks or to register the disputed domain name; iii) the Respondent has not acquired any rights in a trademark or trade name corresponding to the disputed domain name; iv) the Respondent is not commonly known by the disputed domain name.
Once the Complainant makes out a prima facie case that the Respondent lacks rights or legitimate interests, the burden of production on this element shifts to the Respondent to come forward with relevant evidence demonstrating rights or legitimate interests in the disputed domain name. If the Respondent fails to come forward with such relevant evidence, the Complainant is deemed to have satisfied the second element. See WIPO Overview 3.0, paragraph 2.1.
Paragraph 4(c) of the Policy lists a number of circumstances which can be taken to demonstrate a respondent's rights or legitimate interests in a domain name. However, the Respondent has failed to meet that burden. The Respondent did not submit any evidence to demonstrate any of the above circumstances.
Therefore, the Panel finds that the Respondent has no rights or legitimate interests in the disputed domain name. Accordingly, the Complainant has proven that the second element required by paragraph 4(a) of the Policy is established.
III. Bad Faith
Under Paragraph 4(a) (iii) of the Policy, the Panel finds that the disputed domain name has been registered and is being used in bad faith on the following grounds:
The Respondent had knowledge of the Complainant’s trademark
The Panel finds that the Respondent had knowledge of the Complainant's trademark at the time of registration of the disputed domain name, considering the following circumstances:
WIPO Overview 3.0, paragraph 3.2.2 mentions: "Noting the near instantaneous and global reach of the Internet and search engines and particularly in circumstances where the complainant's mark is widely known (including in its sector) or highly specific and a respondent cannot credibly claim to have been unaware of the mark (particularly in the case of domainers), panels have been prepared to infer that the respondent knew, or have found that the respondent should have known, that its registration would be identical or confusingly similar to a complainant's mark". The Panel believes that before registration of the disputed domain name, the Respondent had made searches for the wording UNICREDIT and knew it was the trademark of the Complainant.
The Respondent had the intention to cause confusion
Given the distinctive and well-known UNICREDIT trademark, it is implausible that the Respondent selected the disputed domain name without awareness of the Complainant and its trademark. As the disputed domain name incorporates the Complainant's mark in its entirety together with the term “life”, Internet users may reasonably assume that the disputed domain name refers to the Complainant and its business. This further supports the conclusion that the Respondent registered the disputed domain name with the Complainant and its trademark in mind and with the intention of taking unfair advantage of the Complainant's reputation.
In view of the above circumstances, the Panel holds that the Respondent had knowledge of the Complainant’s trademark at the time of registration of the disputed domain name. As the domain name would cause confusion to internet users, it should have avoided the registration, which is considered good faith, but it registered the disputed domain name. The Respondent deliberately sought to cause such confusion. Accordingly, the Panel finds that the disputed domain name has been registered in bad faith.
The Respondent is passively holding the disputed domain name
The disputed domain name is passively held. WIPO Jurisprudential Overview 3.0 paragraph 3.3 mentions that from the inception of the UDRP, panelists have found that the non-use of a domain name (including a blank or “coming soon” page) would not prevent a finding of bad faith under the doctrine of passive holding. While panelists will look at the totality of the circumstances in each case, factors that have been considered relevant in applying the passive holding doctrine include: (i) the degree of distinctiveness or reputation of the complainant’s mark, (ii) the failure of the respondent to submit a response or to provide any evidence of actual or contemplated good-faith use, (iii) the respondent’s concealing its identity or use of false contact details (noted to be in breach of its registration agreement), and (iv) the implausibility of any good faith use to which the domain name may be put.
See WIPO Case No. D2017-0246, <docmartens.xyz>, “Dr. Martens” International Trading GmbH and “Dr. Maertens” Marketing GmbH v. Godaddy.com, Inc. See WIPO Case No. D2000-0003, <telstra.org>, Telstra Corporation Limited v. Nuclear Marshmallows.
In this case, the Panel is convinced that the overall circumstances of this case strongly suggest that the Respondent’s non-use of the disputed domain name is in bad faith. Such circumstances include all four circumstances mentioned in the Complainant's contention to support its argument that the disputed domain name is being used in bad faith.
The Respondent is selling the disputed domain name
Paragraph 4(b) of the Policy lists four alternative circumstances that shall be evidence of the registration and use of a domain name in bad faith by a respondent. Circumstance (i) indicates that you have registered or you have acquired the domain name primarily for the purpose of selling, renting, or otherwise transferring the domain name registration to the complainant who is the owner of the trademark or service mark or to a competitor of that complainant, for valuable consideration in excess of your documented out-of-pocket costs directly related to the domain name.
The evidence provided by the Complainant shows that the disputed domain name is offered for sale for USD 40,000. The Respondent’s selling the disputed domain name convinces the Panel that the disputed domain name has been registered and is being used in bad faith, which meets the circumstance mentioned in Paragraph 4(b)(i).
Regarding the Complainant’s contention on bad faith, the Respondent should rebut it, but it did not make any response, which strengthened the Panel’s findings on its bad faith.
In view of all the above, the Panel finds that the disputed domain name has been registered and is being used in bad faith according to paragraph 4(a)(iii) of the Policy. Therefore, the Complainant has proven that the third element required by paragraph 4(a) of the Policy is established.
Decision
For all the foregoing reasons, in accordance with paragraph 4(a) of the Policy and Rule 15 of the Rules, the Panel orders that the disputed domain name be transferred to the Complainant.
- unicreditlife.com: Transferred
PANELLISTS
| Name | Yunze Lian |
|---|